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What’s the difference between the Xlash serums?
Xlash original 3ml and Xlash original 5ml have the same formula, but are packed in different sizes. Xlash contains 3 ml of eyelash serum, and Xlash PRO contains 5 ml. The difference is how long the product will last. Continue Reading
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What is the expiration date of Xlash & Xbrow serums?
An unopened serum lasts 3 years, and an opened product usually has a shelf life of at least 8-9 months. After that, we recommend replacing your serum for hygiene reasons 💜
You can find the production date marked on the serum like this:
XB YY MM D... Continue Reading
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I had a reaction, should I stop using Xlash?
Yes, if you are encountering any issues with your eye area we recommend that you discontinue the use of serums and eye makeup/skincare and consult with a medical professional. To assist you further, could you please contact customer service. Continue Reading
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Is Xlash safe to use?
Yes, Xlash is considered safe for cosmetic use. Our products undergo rigorous safety tests, adhering to the approved guidelines set by the European Union and Läkemedelsverket for cosmetic applications. Additionally, no reported side effects have... Continue Reading
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What is a prostaglandin analogue?
A laboratory produced compound designed to imitate the functions of natural prostaglandins found in the human body. Prostaglandins play a role as messengers, influencing different reactions throughout our bodies. Prostaglandin analogues are desi... Continue Reading
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Can I use Xlash Sensitive if I wear contact lenses?
When used as directed, Xlash does not come into direct contact with the eyes and should be safe for use with contact lenses. If, for some reason, the serum comes into contact with your eyes while wearing lenses, we recommend removing the lens and ... Continue Reading
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Are there any specific instructions for applying Xlash Sensitive for optimal results?
We recommend starting with freshly cleansed skin. Swipe Xlash Sensitive serum across the lash line or comb Xbrow Sensitive through the brows. One stroke is sufficient. Repeat these steps twice a day, ideally in the morning and evening. Don’t forge... Continue Reading
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Is Xlash Sensitive cruelty-free and vegan?
Yes, Xlash/Xbrow Sensitive are both vegan and cruelty-free, and follow EU regulations that prohibit animal testing. Continue Reading
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Do you need to be over a certain age to use Xlash Sensitive?
Dermatological and ophthalmological tests have been performed on adults, showing that the formula is safe to use on the skin and around the eyes. However, no studies have been performed on people under 16 years old with any eyelash serum on the ma... Continue Reading
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Can pregnant or breastfeeding individuals use Xlash Sensitive?
Dermatological and ophthalmological tests have been performed on adults, showing that the formula is safe to use on the skin and around the eyes. However, no studies have been done on pregnant or lactating women with any eyelash serum on the market. Continue Reading
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Is Xlash Sensitive safe to use for individuals with allergies or skin sensitivities?
Xlash/Xbrow Sensitive is specially designed for people with sensitive skin. It is a hypoallergenic product. Make sure to always review the ingredients for any potential allergens, especially if you have known allergies. Additionally, we strongly r... Continue Reading
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How long does it take to see the results of Xlash Sensitive?
We recommend using the serum for 6-8 weeks to achieve the best results. However, individual variations can impact the time it takes to see results. Continue Reading
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Are there any side effects from using Xlash Sensitive?
According to our clinical studies, no side effects have been reported. To prevent unwanted reactions, we recommend reviewing the ingredients before trying a new product to avoid reactions to known allergies. Additionally, we recommend doing a patc... Continue Reading
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Do the results differ between the products? Do the products give the same result?
According to our clinical studies, the results are similar. However, Xlash/Xbrow original features a more active formula that can produce results in as little as 28 days in some cases. Xlash/Xbrow Sensitive is a caring formula for stronger lashes ... Continue Reading
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What are the active ingredients in the Xlash Sensitive?
Our sensitive serums contain a 10% active peptide complex clinically proven to help extend the lash/brow growth cycle and reduce shedding. Bioactive algae naturally boosts lash/brow growth and prevents breakage. The formulas feature vegan keratin,... Continue Reading
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How often should Xlash Sensitive be used?
For best results, we recommend using Xlash Sensitive twice daily–in the morning and at night. Don’t forget to let the serum dry before applying makeup! Continue Reading
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Does Xlash Sensitive contain any prostaglandin analogues?
No, Xlash/Xbrow Sensitive are prostaglandin-free. Continue Reading
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What is the difference between Xlash Sensitive and your Xlash Original serums?
Sensitive and Original contain different ingredients, but both provide noticeable results. Xlash/Xbrow Sensitive features caring formulas developed for people with sensitive skin and eyes. They are hypoallergenic, prostaglandin-free, and should be... Continue Reading
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Does Xlash Sensitive contain any prostaglandin analogues?
No, Xlash/Xbrow Sensitive are prostaglandin-free. Continue Reading
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Can Xlash change the color of the eye?
In our safety tests where the product has been used as it is intended to be used, we have not seen any signs that it would impact the color of the eye.These kinds of unwanted side effects have mostly been noticed for a small group of users in stud... Continue Reading
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Can I use Xlash on my eyebrows?
Xlash could also be used to eyebrows, but we recommend using our Xbrow Eyebrow Serum instead, which is created especially for that purpose. The Xbrow applicator also ensures optimal application, so the eyebrow serum spreads evenly, and the results... Continue Reading
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Can I share my Xlash?
Due to hygienic reasons, Xlash should not be shared with anyone. Continue Reading
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Are there any known side effects from using Xlash?
Yes, sometimes in rare cases some side effects can occur, due to varying sensitivities to ingredients, as with any products. However, in our safety tests following proper usage, no side effects have been reported. Xlash customer service closely ... Continue Reading
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I have a medical condition that has caused me to lose my eyelashes. Can XLASH help to grow them back?
Xlash is a cosmetic product intended for use on healthy skin and healthy eyelashes. It has not been created to treat medical conditions, and the usage in case of medical conditions has not been researched. In the case of a medical condition, we re... Continue Reading
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How is the safety of the product tested?
To us, the safety of all our products is critical, and we take it extremely seriously. We always test all our products thoroughly before we place them on the market.XLASH and XBROW are manufactured in the EU (Sweden), meaning that they must comply... Continue Reading
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Can I use XLASH with contact lenses?
When used as directed, Xlash does not get in contact with the eyes and should be safe to use with contact lenses.If you get Xlash in your eye while wearing the contact lenses, we recommend that you remove the contact lens and rinse it carefully. B... Continue Reading
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Is eyelash serum the same as eyelash growth serum?
"Eyelash serum” and “eyelash growth serum” are often considered synonyms to each other even though there might, of course, be a different type of formulas with different effects available on the market.Some formulas focus on nourishing the lashes ... Continue Reading
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Are the results permanent?
Xlash and Xbrow are cosmetic products, and their conditioning effect impacts the hairs only when they are used. If you stop using them, your eyelashes/eyebrows will gradually return to their previous appearance.When the eyelashes/eyebrows are grow... Continue Reading
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I have used Xlash for 30 days, but I can’t see results. Does this mean that it’s not working for me?
We encourage to keep using the product for 12 weeks and reevaluate the situation again then since different individuals see the results within different times.The reasons for the individual variation can be due to different stages of the eyelash g... Continue Reading
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What does Xlash Eyelash Serum do to my eyelashes?
Xlash contains cosmetic ingredients that will condition the eyelashes. This conditioning action can help your eyelashes to grow longer as well as thicker and glossier.Most users can notice their lashes being longer after only 28 days of usage. For... Continue Reading