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Why isn't my post code accepted?
You may get an error message regarding your postal code for various reasons. This is to ensure that parcels can be delivered correctly and on time without address issues.
Please make sure that the ... Continue Reading
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Will i be charged VAT & duties?
For customers shipping within the EU:If you are located within the EU, you can place the order on our .com (Xlash.com) website to avoid the importing tax. We ship from Europe for the orders from ou... Continue Reading
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How do i know my package has been delivered?
As soon as your order is ready for pick up you’ll get an email confirmation. Continue Reading
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How long is the delivery time?
Normally it takes 3-5 business days, but the delivery time can vary depending on the transporter or delivery address. As soon as the parcel has left our warehouse one of our carriers such as DH... Continue Reading
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Where do Xlash ship to?
XLASH Cosmetics ship worldwide with the exception on countries we have exclusive partnerships with. If you can’t choose your location please contact us here and we will help you out.
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Can i change the delivery address?
We can't guarantee that we can change your address. For more information please contact our support here. Continue Reading
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